For Patients

What Do I Need To Do Before Coming To Hospital

Your surgeon will provide you with a green pre-admission form. Complete both sides of this form and any other forms your surgeon has asked you to complete. Post all these forms to QEH as soon as possible using our reply paid envelope. 

This will enable our staff to register your details prior to your visit to QEH to minimize any delays on the day of your admission. 

Pre-Operative Phone Call

One or two days prior to your operation you will receive a telephone call from our nursing staff.

The nurse will advise you of the following:

• Your arrival time
• Your fasting times for food and fluids.
• The length of time you can expect to be at QEH.
• Your post-operative care

The nurse will ask you about the following:

• Any previous illnesses and operations
• All your current medications
• Any allergies to foods or medicines
• Any special dietary restrictions
• The name of the person taking you home and staying with you the night of your operation.

This pre-operative telephone call is an opportunity for you to ask any questions you have about your admission to QEH and the post-operative care you will need. This call will take approximately 10 minutes to complete.

If you have Diabetes, or are taking blood thinning medications, you will need to discuss the management of your medications with your surgeon and anaesthetist.

If we have difficulty reaching you for this pre-operative telephone call, please call us the afternoon before your operation to confirm you admission details.

Payment

QEH has contracts with most Health Funds. If you are a fully insured member of a Health Fund we will ask you to sign a Health Fund Claim Form which enables us to claim the hospital costs on your behalf.

If you have agreed to pay an excess or a co-payment or if your procedure is cosmetic, you will be asked to make this payment on the day of your admission.

Patients covererd by Basic, Public Hospital or restricted Benefits will also be asked to sign a Health Fund Claim Form and will be required to pay the threatre fee on admission.

You may pay by cash, cheque, credit card or EFTPOS. We do not have the facilities for AMEX or Diners Club cards.

Illness Prior to Surgery

If you develop a red eye, cough, cold or any other illness prior to your surgery you should contact your surgeon and the staff at QEH as your surgery may need to be postponed and rebooked for a later date.

While You Are Having Your Operation

Your family, friends or carer are welcome to wait at the Orbit Café coffee shop or in QEH reception, which has Foxtel television, a children's play area, daily newspapers and a variety of magazines to read. 

Alternatively, they may wish to leave once you have been admitted and return when you are ready for discharge. Ensure staff at reception have their contact details. A second entry to the carpark will be validated by staff to allow free parking.

Orbit Café

The Orbit Café, located in the courtyard adjacent to QEH reception, provides a selection of light meals, snacks, coffee and cold drinks with comfortable shaded outdoor seating.

Pharmacy

There is no pharmacy located within the QEH building at Little Edward Street.

Brands Pharmacy is situated at 448 Boundary Street and is approximately 500 metres from QEH.

Outpatient Procedures

You may have been given an appointment for an outpatient procedure.

At Queensland Eye Hospital we have facilities for: 

• Yag laser
• Argon laser
• IOL master

You do not need to fast for these procedures. You will be given instructions by your doctor. You will not receive a pre-operative telephone call. Free parking is available to all patients on the day you attend Queensland Eye Hospital.

Frequently Asked Questions

A list of frequently asked questions and their answers is also available.